Unintended Benefits of Technology

qrcode from Painfully HopefulLast year, I wrote over on my personal blog (Painfully Hopeful) about an unintended benefit to a mobile technology experiment:

Several weeks after we implemented our QR Code experiment Central Baptist had a new couple come for a visit.  I saw them entering the building one day, and helped direct them to our Sunday School Auditorium.  Accompanying them was a seeing-eye dog, because both people in the couple are severely visually impaired.  As my son also has a significant visual impairment, I’m rather sensitive to the needs of folks who share some his struggles (in this case, the struggles are much worse than his own).  After inquiring as to our guest’s level of sightedness, I asked the couple if there was anything I could do to make the worship more accessible.  The answer I got blew me away.

No, thanks. You guys have a great web-site and we found your bulletin on-line so we know what’s going on.

Now, I had literally activated a new web-site layout the very week this couple visited Central, so the fact that it was obviously accessible sent me in near-earth orbit.  At the same time, however, I was blown away.  I had put the Bulletin on-line in order to allow the data to be transmitted optically – and here that decision make our worship accessible for brothers and sisters in Christ whocannot see. How’s that for an unintended benefit?

Upon a recent reflection on this, I find that its easy to take a guess at the downsides of technology, but much harder to see benefits outside of our personal/organizational views. Are there more of these unintended benefits happening and we just aren’t seeing them because while we are using this tech for ministry, we aren’t looking at this tech as one being ministered to?

Tablet Word Processing App Comparison

Office HD screenshot from Painfully HopefulEarlier in the week Antoine posted asking about some of the apps pastors use, and asked for the kinds of apps you might use. Around the same time, I started a series looking at productivity apps on the iPad that I use and what I liked/didn’t like about them. What resulted was a Mobile Suite showdown, and the first installment looking at the editor layout of some popular office apps on the iPad (and similar tablets).

Productivity apps on the iPad continue to be one of the top selling points for the device. It’s no surprise, then, that there are several office suites available in the App Store. This post is going to explore the three main “all in one” suites which are available on the iPad – Documents to Go, Quick Office, and Office2 HD. Apple’s iWork is also available in the App store, but the “separate app” nature of the suite sets it outside the scope of this comparison.

Each suite will be explored for file management, editor layout, editing features, and importing/exporting. We’ll primarily look at the word-processing features of each suite, but will also compare the spreadsheet and presentations modules for each app. Today we’ll be looking at the second comparison – editor layout.

Read the rest of the Mobile Suite Showdown – Editor Layout at Painfully Hopeful.

Always On

A few days ago my friend Elmo (no, not the one one From Sesame Street) posted this article on Facebook about the power of Introversion. It’s a thought-provoking piece and, coming from the Philippines, one which spoke to my friend about the nature of Western Civilization (particularly the USA). The scales in this culture are set up for Extroverts to thrive, and Introverts to adapt. It’s an astute point. In fact the article actually quotes a pastor who believes that God isn’t pleased with him because he “likes spending time alone.” That’s just twisted.

Read of the rest of Always On at Painfully Hopeful

Format

A few days ago my friend Elmo (no, not the one one From Sesame Street) posted this article on Facebook about the power of Introversion. It’s a thought-provoking piece and, coming from the Philippines, one which spoke to my friend about the nature of Western Civilization (particularly the USA). The scales in this culture are set up for Extroverts to thrive, and Introverts to adapt. It’s an astute point. In fact the article actually quotes a pastor who believes that God isn’t pleased with him because he “likes spending time alone.” That’s just twisted.
Read of the rest of Always On at Painfully Hopeful
Path:

The Five Year Lag


The other day I had a brief twitter conversation with @johndyer (whom all my readers should follow) about technology in the Church. John often hears complaints that churches are “five years behind the rest of the world” technology-wise and, being a thoughtful technologist remind the complainers, “Look, its 2011 and George Lucas has JUST gotten Star Was on Blue Ray.” It’s a good point, the rest of the world is sometimes not as far ahead as we think.In our exchange however, I pointed out that the irony was that Blue Ray was a DOA medium anyway, so John may have picked a better example. His response was, “Doesn’t that make it a better point?” Again, he has a good thought, people are so keen on “catching up” that we end up running blindly into dead ends. I agree, which is why I think that John wasn’t really talking about the “five year lag” at all. Our conversation ended with me asserting that the real problem facing churches is not a five year lag in technology, but rather the continued assumption that technology is just another gimmick “to get young people in.” Full disclosure, the quoted segment made no appearance in our twitter exchange – I was thinking it, but didn’t write it.

Read the rest at Painfully Hopeful

The “meh” Experience of Sermon-Writing on My iPad

Today I took the plunge and wrote my sermon on my iPad. It’s a “doable” experience, but not one I’d want to repeat over and over again just yet. Let me share my two biggest reasons why I don’t think it’s quite “there” yet.

  • There aren’t any windows. I know, on the iPad that’s a feature rather than a bug – but the nice thing about windows is the ability to look at information, and enter in data in another window without have to completely switch screens (or do so seamlessly). Also, I keep IM open while I’m working and I miss seeing my IM client there while I’m typing away. Most of my problems will be handled in iOS 5 this fall, switching apps seamlessly will be a simple swipe-gesture, and the new alerts set-up for iOS 5 will solve my IM dilemma. Right now, however, working collaboratively between processes is rather disruptive.
  • The writing apps aren’t quite up to snuff. I use Documents-to-Go as my word processor. It’s not awesome, but it does outlines, is synced to my Google Docs account (though it really should sync the doc automatically when it’s saved, rather than syncing only after the document is closed), and has a good set of features. It’s not as stunning to look at as Pages, but it actually has the features I need. The problem is, the keyboard support is pretty awful – the typical formatting shortcuts don’t work, and neither does the “save” command (which is needed, I lost whole paragraphs because the app didn’t suspend properly when I went to go search something in my Bible app). Also, would it kill Documents-to-Go to have a setting to enable typographic quotes? It just looks nicer. This writing experience needs to improve significantly before I move over to writing sermons on my iPad full-time.

So, that’s where I am. I could keep my MacBook shut down all week and just write on my iPad – but the disruptive way of collaboratively working between processes, coupled with weak apps for document generation, make it an undesirable option. I actually had considered using Google Docs directly on my iPad, but the desktop version is suddenly not working properly on my iPad anymore! I’ll keep looking for tools that make sermon-writing on my iPad a more enjoyable experience, and will revisit the process when iOS 5 comes out in the fall.

Previously posted at Painfully Hopeful.

An Unexpected Use for User Notes

I don’t like printing things. To me, printing out materials for something that is going to be used one time and then tossed away is a waste of both paper and ink – materials I don’t feel like spending a lot of money on. For all my antagonism towards printing, however, even I have to admit that there are times where a printed sheet often managed to get out of the way better than having a few gizmos with me.

Funerals have been a particular conundrum for me. As far as I’m concerned, my job at a funeral is to offer a small glimmer of hope of Gospel and then get out of the way to help people express their grief. It’s a formula which works for me. For several years I was fine printing out my short order of worship for a funeral, using my iPaq/Palm/iPod Touch/iPad to read the Scripture passages. This worked ok, even though I felt like I was juggling too much. The arrival of the iPad on the scene, however, led me to cease the printing portion of the movement. Instead, I’d put the order on my iPhone (in Airplane mode) and read the Scripture from the iPad. I hated it. If I felt like I was juggling too much with a piece of paper – using two electronic devices felt like I was doing an acrobatic routine.

My biggest problem sprang from the reality that devices which were so good at getting out of the way were suddenly in the way. I’d have to wake one device, and then another, and suffer the odd looks that people would give when i unloaded multiple computers on to the podium. It wasn’t good.

My recent embrace of user notes, however, has now afforded me a solution. Olive Tree’s reader allows me to create a user note without linking it to a verse reference (which, ironically, is something I want to be able to add manually so I can edit user notes in two pane mode). This allows me to put the order of worship in a second pane, and access the Scripture readings in the first. I tried this at a funeral last week and finally found myself free of any sense of juggling. If you have an iPad, and you’ve been leery of using it in a pastoral context such as a funeral or wedding, you might want to give this a try.

Previously posted at Painfully Hopeful.

“I’m not a…” Syndrome

There’s a phrase that I’ve come to hate as I’ve ministered within the Church.  It’s a phrase that, more than any other, tells me, “Don’t try to teach me anything – I’m perfectly happy where I am, thanks.”

The phrase is, “I’m not much of a techie.”

As I’ve become known as “the computer guy” in ABCNJ I hear a variation of that phrase just about every time I’m introduced to someone.  “Oh, you’re the computer guy?  I’m afraid I’m not much of a techie.”  Some people feel an overwhelming need to repeat the phrase over and over and over again.  As if, should the phrase not be repeated, I might forget.

Typically, what people mean when the utter the dreaded, “I’m not a techie” is, “I don’t know what buttons to push, so don’t bother telling me any of the value this stuff might have for me.”  It is, essentially, a pre-emptive strike against the possibility of change and growth.  Why do I know this?  Because I do it for other things – any time I say, “I’m not much of a…” I create the same effect.  Bad me.

Look, I honestly don’t want everyone to be a “techie” (especially since it seems that only non-”techies” ever use that nomenclature).  Everyone does not need to be a geek because it’s not everyone’s calling.  I don’t expect people to understand how to manipulate a database, or change permissions from a command line, or write a shell script, or even have a clue what a regex is.  To me, geek-tasks like that are what people are afraid of – the “magic” which happens below the levels they are able to access.  Fear of that “magic,” however, causes them to settle in several levels above where they are actually able to access (lest the “magic” do them some harm if they came to close).  It’s easier to keep away from such dangerous stuff than it is to go as deep as you are able.

So I hear the phrase, “I’m not a techie,” and know that in the future I may get a call from them to fix a pdf in which everything has been aligned by spaces or to clean up a document where all the text suddenly moved over because they accidentally hit the right-justify button and were too frightened to click (touch?) it again.  People are very appreciative of my ability to manipulate the arcane forces of technology on their behalf, but in the end hearing that phrase just makes me feel lonely.

Here’s the thing.  To communicate in this world people need, at the very least, a basic level of technological-savvy.   This does not mean that people need to know what button to push in any given situation.  It does mean, however, they learn to press buttons on their computers and not be utterly terrified while doing it.  We can’t afford the panic that the “I’m not a techie” attitude grants us permission to have.  Why?  First, because it’s completely silly for people who are normally competent and capable of thought to lose their heads when a text message comes to their phone.  Second, because that panic shouts to the world in which we live, “I have no idea how to communicate with you!”  Third, because the tools we have at our disposal require wisdom to use well – and panic and wisdom to not compliment each other. These three reasons, when combined, tell us that technological panic doesn’t just make our witness irrelevant to people, it makes it non-existent.

So, if you suffer from “I’m not a techie” syndrome, I make you this promise.  I know how easy it is to succumb to it’s effect, and I can honestly say I’ll do my very best to avoid the “I’m not a…” syndrome myself. I just ask for a similar effort from you.

Originally posted at Painfully Hopeful; image via Life is Full of Interfaces.